Colleonard Court celebrate brilliant ratings!

Colleagues and people supported at Community Integrated Care’s Colleonard Court care home in Banff are over the moon to have achieved ‘Very Good’ in their latest Care Inspectorate inspection.

Colleonard Court provides support for four adults with learning disabilities, and was commended by inspectors in their latest visit for their person-centered culture, relationships with families, and commitment to empowering people to live full lives. As a result, the team achieved ‘Very Good’ ratings across the board in the inspection.

Praising the team’s approach to support, inspectors said, “People lead a very active life, supported by a team who know them well. There was an emphasis on what mattered to people and helping them pass their time doing something they enjoyed and actively supporting people to remain connected with the local community, family, and friends. This helps create a culture of being part of society and feeling included, which was very important for people.”

Highlighting the work of the care home manager and the team’s commitment to ensuring a continuous high-quality of services, the report detailed how “Systems and processes were in place to gain people’s views, thoughts and ideas for future improvements that could be made to improve people’s lives. This included aspirational outcome reviews for people living in the service, which meant that everyone was clear on what support was required to help people achieve their goals.”

Inspectors also shared feedback from families, who said “We were most impressed by the manager and the professionalism, kindness and competence of the team at Colleonard Court. They are so positive and really want to get to grips with our family member’s complex needs.”

Sara Murphy, Community Integrated Care’s Managing Director for Scotland, said, “The team have really made us proud. Their commitment to building strong relationships with the people they support and their families has created a real sense of trust and community within the service, and enabled person-centered care and support.”

She continued, “It is also fantastic to hear inspectors praise them for championing the goals and aspirations of the people living at Colleonard Court. The team are a testament to the charity and truly bring to life our vision of ensuring the people we support live the best lives possible.”

Lynne Ingram, Manager of Colleonard Court, said, “We are absolutely delighted with our inspection result and I am so proud of my team. It’s so important to us that the people we support live happy lives where they have as much independence as possible to do the things they love. That’s what makes this report so special to us, as our efforts to ensure this are clearly recognised by the inspectors.”