St Luke’s Awarded ‘Good’ by CQC
We are delighted to announce that our Runcorn-based specialist dementia service, St Luke’s Care Home, has been awarded with a ‘Good’ rating in all areas from the Care Quality Commission (CQC).
It’s been a challenging road for St Luke’s, who support 56 people living with dementia, over the past year. Under new management, our wonderful team have worked incredibly hard to make positive changes within the home. It’s great to see the hard work has really paid off.
The CQC commended St Luke’s on the tailored care given to the people we support: ‘People were treated with respect, consideration and kindness. Care was provided in a personalised way from staff who knew people’s needs and preferences.’
Service Manager, Paul Allam says: ‘The success of this report is a direct result of everybody at St Luke’s efforts, hard work & dedication. The staff have been an asset to both our team and our organisation. It’s been a positive journey and one that has made positive working relations with Halton Council.’
The CQC also praised St Luke’s on how the people we support felt about our fantastic staff and the significance our changes have made for them: ‘People who used the service and their relatives had a positive attitude about the service being delivered and about the standard of care and support provided by the staff team. They acknowledged improvements since the registered manager had commenced working at St Lukes Care Home.’
Our CEO Mark Adams says: ‘This great news paves the way for all, our ‘We Dare’ strategy involves seeing all of our care homes be rated by the CQC as ‘Good’ or ‘Excellent’. With this fantastic double jump, it really demonstrates that we truly can deliver on our ambitious strategy.’
I’m sure you will all join us in congratulating the team at St Luke’s – Well done team!