General Enquiry

You can use the following form to get in touch with us.

We’ll make sure your enquiry is sent to the right member of our team and that someone will get back to you as soon as possible. All enquiries will be treated in confidence.

Please note, over the festive period website enquiries will not be monitored on the following days:

• 25^th, 26^th, 27^th & 28^th December 2025
• 1^st January 2026

If you have an emergency operational / service issue which requires immediate attention, please contact the Out of Hours On-Call number on: 0300 0040445.

If you are a member of the press and you have an urgent enquiry which requires an immediate response which cannot wait until the next working day, please email communications@c-i-c.co.uk and read the automatic reply for further guidance.

All other enquiries will be handled the next standard working day between 8am-6pm. We hope you’re having a safe and happy festive season.